These terms and conditions apply to all transactions between the buyer and Direct Cladding Ltd and override any conditions the buyer and Direct Cladding Ltd may have otherwise, except those confirmed by Direct Cladding Ltd in writing.
Any variations on these conditions stipulated by any of the buyer's documents implied by statute, common law or trade usage are inapplicable unless accepted by Direct Cladding Ltd in writing. This transaction will be deemed a contract of sale and governed by English law. Our Guarantee We guarantee all products against any defect as a result of manufacturing and in the event of such we will replace the item up to 28 days from the purchase date.
Non UK Orders
Currently we do not except orders from outside of the UK mainland
Original Products Guarantee
We only supply original products - guaranteed.
Payment options for all customers
All orders require pre payment in full by credit or debit card before goods are dispatched. The payment will be handled by a secure on line payment facility for total security and to avoid fraudulent purchases.
All prices show V.A.T & must be paid on all orders
All orders will be transacted in Pounds Sterling.
Although we make every effort to maintain prices, they may be subject to alteration without prior notice.
UK Mainland Delivery Charges
We dispatch all products to the UK mainland only by either our own vehicles or by a national carrier. All delivery charges will be notified to at point of purchase from the "Basket" page
Because we are customer driven, 99% of orders are from stock we endeavour to get orders out the next day or to your convenience.
However, if we expect delivery to exceed this time-frame we will advise you of an estimated delivery date.
Trade Description Act
Whilst every care is taken to describe the products accurately, customers should satisfy themselves that the product meets their requirements. Direct Cladding Ltd reserves the right to amend specifications on all items without prior notice. We also reserve the right to withdraw any item from sale without prior notice.
Retention of Title
All goods will remain the property of Direct Cladding Ltd until paid for in full by the customer. Title of the goods will not pass to the customer until payment has been received in full by Direct Cladding Ltd , until such time, Direct Cladding Ltd reserves the right to repossess any goods.
Shortages, breakages, non-deliveries or discrepancies must be advised within 3 working days of receipt of order. No claims will be considered outside of this period.
Information is collected lawfully and in accordance with the Data Protection Act 1998. We do not give, hire or sell information to third parties, if you have a question concerning this please contact us
Should you be unhappy with any product it may be returned for a full refund or credit within 14 days of receipt, subject to the following conditions and exclusions;
1. Goods must be returned unused in their original packaging.
2. Goods must be packaged sufficiently to avoid damage in transit.
3. Customers are responsible for delivery charges back to Direct Cladding Ltd , unless otherwise stated.
4. Please ensure goods are sent by either recorded delivery or courier. We cannot accept liability for goods lost in transit.
5. Used products may not be returned for credit or refund.
6. Returned goods will be inspected for obvious use, scratches and damage
To help us process returns as quickly and accurately as possible, please email our customer services team at [email protected] for advice BEFORE returning any goods. Please also return a copy of our delivery note or invoice with the goods with an explanation of why goods are being returned.
Deliveries for any goods may be suspended pending any contingencies beyond Direct Cladding Ltd 's control. Direct Cladding Ltd will not be liable for any loss or damage caused to the customer thereby.